Return & Refund Policy
Easy returns within 14 days
At Cizaro, we want your shopping experience to feel easy, clear, and comfortable. If your purchase is not quite right, you may request an exchange or refund under the conditions below.
Return Window
Returns and exchanges are accepted within 14 days from the date of purchase.
Item Condition
Items must be returned in their original condition: unworn, unused, unwashed, unaltered, free from perfume or odors, and with all original tags, barcode, and packaging intact.
Proof of Purchase
The original receipt or order confirmation must be provided when requesting an exchange or refund.
Exchange & Refund Process
To request a return or exchange, please contact us by email. Our team will guide you through the next steps and confirm the return instructions.
Contact Us
Email: info@cizaro.net
Contact page: sa.cizaro.net/pages/contact-us-form